How to age my photo prints ?
I have selected the best quality media, However due to the printing technique used, strength in time of the prints will be more or less important. Alu Dibond® has the best resistance, with almost indestructible and very stable colour, monitoring of film prints, which if they are a little bit more sensitive to UV will keep vivid colors for several decades of year in good conditions of exposure.
Is it possible to order a print on another medium as it offers ?
Three proposed media are those that I know best and I master all aspects of printing, However it is possible to print on other media, such as :
- Forex® (Expanded PVC)
- Direct printing under acrylic glass
- Film adhesive printing latex
- Textile printing
If you would like to order a picture on a different draw from those proposed, send me a message via the contact form !
Are other print sizes available ?
I chose for the online shop sizes best adapted to the printing of photographs, However it is mostly possible to print at various sizes. Send me a message via the contact form for any special request.
Silver prints are made on gloss or Matt paper ?
It is for you to choose from when adding to cart !
How to order a frame for my photography ?
For prints on silver paper, It is possible to order on request a tailor-made for the wooden frame. Many finishes are available, send me a message For more information !
What is the rendering of the aluminum Dibond ?
Alu Dibond® is a medium composed of two blades of aluminum bonded to a plastic core, It ensures outstanding rigidity. Ink is deposited by ink-jet, and then hardened in the UVs to obtain strength foolproof. The colors are bright, Matte rendering to minimize reflections.
Is it possible to expose a photography on alu Dibond outdoors ?
Without hesitation the answer is Yes ! More info on this subject on This article : ALU Dibond®, will it blend ?.
What is the rendering of the painter canvas ?
Painter canvas consists of a printed textured canvas which is then stretched on a wooden frame. The rendering is matte, limiting glare, and one can see the texture of the canvas are looking more closely. Very original for a photography printing, This rendering will attract attention !
The package is obviously damaged upon arrival ! What do I do ?
Before the carrier does not let you sign the package and does not depart, point him out the damaged places and ask d’register a reservation on the delivery. This reserve is essential to facilitate my efforts with the carrier and operate the warranty.
Once the protest, You can keep the package, but without opening it if possible. Contact me by sending photos of the problem by mail to the address guilhem [at sign] delepinay.fr .
I could not make reserve because it is not me who have received the package.
If no reserve has been issued, do not open the package and take photos of the damaged parts. Send me photos and a description of the problem by mail to guilhem [at sign] delepinay.fr and I will do the necessary to solve the problem.
The package had no air abyss but the draw has been damaged.
Take pictures of the problem and send me a quick description to address guilhem [at sign] delepinay.fr and I will try to solve the problem as soon as possible.
The draw is not what I ordered !
This is annoying ! Look on your order confirmation if the number corresponds to the photograph you want.
If an error has been made on my side, then I will send you a new draw for free in express.
If the number entered was not correct, So unfortunately I cannot do anything. Send same me a message to see what it is possible to !
The draw presents print defects.
The draw presents a problem ? Send me a picture and a description of the problem to guilhem [arobae] delepinay.fr so that I can make walking the warranty and send you a new draw.
The colors are not conform to what I saw on the screen.
The colors that can be seen on a non-calibrated computer screen and a draw may be sometimes significant differences !
My computers work with calibrated screens, prints that are sent to the printer thus correspond to a willingness to set on my part.
However, If the problem of colors is very important, It can be a printing error. Look at the question which is in the FAQ if this is the case.